Be a good, caring neighbour

your community needs you


Many Sandwich residents are now required to self-isolate. Let us help each other, as best we can, to get through this period of anxiety, uncertainty and potential loneliness.

Please think about the needs of your neighbours, especially (but not exclusively) the elderly and vulnerable. Give them a call or put an old-fashioned note through their door to check they’re okay. Make sure they have food and other essential items, check whether they need help with prescriptions and share your phone number, if happy to do so.

For those of you who need assistance you will find a poster on the reverse of this leaflet which may be useful to you.


 Please note this information was correct at time of printing 24/3/2020

Sandwich Town Council Contact Details:


  Whilst the Guildhall itself is closed to the public the staff are all working from home to continue 

  our service to you and offer advice and assistance where they can.


Opening Hours: Monday – Friday 10:00am – 4.00pm

Phone – 01304 617197


Address: Town Council Offices, The Guildhall, Cattle Market, Sandwich, Kent, CT13 9AH


Dover District Council have very useful information on their website and keep me posted  You may also wish to sign up to their volunteering for Coronavirus : help the community

Keeping up to date with Coronavirus:

Government guidance related to Coronavirus is changing rapidly.  We can all help to minimise the risks by ensuring we stay at home where at all possible. If we all limit outside activity i.e. exercise and essential shopping, we can reduce the spread of this virus by 95%. Please follow trusted sources of information. The NHS website provides information about the virus, potential symptoms, guidance on how to self-isolate, details about their 111 service and links to the official Government information for advice and action plans


NHS 111 online service


Available at

An online 111 service is available from the NHS website. If you have access to the internet, please use this online service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

Please only call 111 if you cannot get help from the online service.

Watch out for Coronavirus scams


According to OWL (Online Watch Link), fraudsters are exploiting the spread of Coronavirus to facilitate various types of fraud. Please remember:


  • Watch out for scam messages: don’t click on the links or attachments in suspicious emails
  • Never respond to unsolicited messages and calls that ask for your personal or financial details


  • Exercise the same caution that you normally would and don’t allow anyone unfamiliar into your property, even if they are offering help.


To report a fraud or a scam: / 0300 123 2040.

To see any Frequently Asked Questions (FAQ’s)

Use your internet browser to search for:

‘Public Health Matters Coronavirus’

The website is updated regularly and may have answers and advice to questions you have on the virus.


 Sandwich Foodbank remains open – Thursday 1pm to 3pm at the Phoenix Centre, 

 Jubilee Road.


 If you wish to give to the Foodbank, you can either place items of food, whilst

 shopping for essentials, in the food bin at the Co-Op or go to their Just Giving page



 Sandwich Age Concern are offering Meals on Wheels, not only to the over 50’s but

 also to the vulnerable.  Two courses for £7.50 please call 01304 614237 to order.



Citizens Advice Bureau – not open for drop ins

 For general enquiries call 01304 374333

 For debt call 01304 202442

 For Universal Credit call 01304 202030

 (this will only operate between Monday-Thursday 9:30am to 4pm calls after this

 time will not be answered)

 Or you can email


  Let’s spread only kindness.  Thank you!



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