An Update from Southern Water

Latest (13/2/20) update from Southern Water – Ongoing emergency sewer repairs in and around Sandwich

Southern Water are working hard to repair a number of complex interrelated sewer main bursts in the Sandwich area.

Southern Water are really sorry this is taking longer than they had hoped and would like to thank the local community for their patience and understanding whilst they carry out this essential work.  

What’s happening?

  • A256 by Discovery Park - Latest update: Repair works to the burst pipes under the A256 are now complete. The northbound carriageway will reopen as soon as Southern Water have removed all plant and equipment.  Southern Water are now working with KCC Highways to reopen the southbound carriageway as quickly as possible. Southern Water will communicate a start date for reinstatement as soon as this is agreed.

 

  • Central Sandwich, near the Quay - Latest update: Work near the River Stour continues. Due to the location, within a Scheduled Monument, Southern Water are working closely with Historic England to allow Southern Water to drill under the river and lay a new pipe. Permission to drill exploratory boreholes in the area was granted – with timber found during the first drill Southern Water have now paused work and are guided by Historic England on how to proceed (it is believed the timber may be related to a medieval boat previously found and only partially excavated in the area).

Further updates are being provided via Southern Water social media channels and a dedicated page on their website at: southernwater.co.uk/a256-sewer-repairs

Get in touch

Southern Water customer teams have been on hand at the Quay car park in central Sandwich to answer any questions. Dates and times of when they are available are being provided both their website and via their social media channels on Facebook and Twitter.

If you need to talk to Southern Water, please give us a call on 0330 303 0368 (24 hours) or fill out their online form.


Update From Southern Water

Southern Water are sorry that they had to reinstate the single lane closure on the northbound carriageway of the A256.

Whilst undertaking surveys to assess the road’s integrity, a further issue has been identified on a second sewer pipe which takes wastewater flows from the Deal area  – the two sewer pipes run in parallel underneath the same section of the road. Additional tankers have been brought in to manage wastewater flows and protect the environment whilst Southern Water carry out the necessary repairs. Tanker movements will be most notable at the site of our repairs on the A256 and at Golf Road Wastewater Pumping Station in Deal. There will be no impact on Southern Water ongoing activities near the Quay in Sandwich.

Southern Water expect to complete the additional repairs by the end of the week, following which they will be working closely with KCC Highways to reinstate the road as quickly as possible.

 

Southern Water are continuing to provide regular updates on the situation via social media updates and a dedicated page on their website at: southernwater.co.uk/a256-sewer-repairs

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender on the details above. To view how we hold your data please view our privacy policy by visiting our website.

 

4th February update from Southern Water
Ongoing emergency sewer repairs in and around Sandwich
Southern Water are working hard to repair a number of complex interrelated sewer main bursts in the Sandwich area.
Southern Water are really sorry this is taking longer than we’d hoped and would like to thank the local community for their patience and understanding whilst Southern Water carry out this essential work.


What’s happening?


• A256 by Discovery Park - A sewer main has burst under a raised section of the A256, near Discovery Park. Due to the complex nature of the pipe’s location, and the road’s Geogrid construction, specialist engineering is required. Southern Water is working in partnership with Kent County Council highways and are dedicated to fully reopening the road as soon as possible, however safety is the number one priority.
Southern Water have completed our repairs on a damaged section of sewer sitting underneath the A256. Although Southern Water cannot reintroduce pressurised flow to test the repair due to emergency works on the same stretch of pipe under the River Stour, near The Bulwark.


Surveys to assess the road’s integrity are now underway – the results of these surveys will allow Kent County Council Highways to decide on when the road closure can be removed.


• Central Sandwich, near the Quay - A burst on the same sewer pipe, directly under the River Stour. To prevent any wastewater flowing in the river, Southern Water are no longer using this pipe. Instead, a fleet of tankers is working in rotation to remove all wastewater flows from Sandwich. Southern Water is working hard to minimise the impact of the tankers – using as few as possible, keeping them out of the town when possible, and imposing a strict 20mph speed limit (10mph overnight).


Southern Water are preparing to drill under the riverbed to lay a completely new pipe. Due to the location within a Scheduled Monument, Southern Water cannot start major digging until all permissions are in place. Southern Water are working closely with Historic England to get started as soon as possible. Preliminary work is underway.


Southern Water are also exploring a temporary solution which may mean Southern Water can reduce or remove the need for tankers – right now, they are the only way Southern Water can maintain wastewater services and protect the environment.
Southern Water are providing regular updates on the progress of our repairs via social media updates and a dedicated page on our website at: southernwater.co.uk/a256-sewer-repairs
Get in touch
Southern Water customer teams have been on hand at the Quay car park in central Sandwich to answer any questions. Dates and times of when they are available are being provided both on Southern Water’s website and via social media channels on Facebook and Twitter.
If you need to talk to Southern Water, please call 0330 303 0368 (24 hours) or fill out the online form.

Emergency Contacts

View the emergency plan telephone numbers for the Sandwich Area. 
GET

Kent Resilience Forum

Download the household emergency plan checklist in PDF
GET

Find Your Council's Contact Details

View Sandwich Town Council's contact details for any further information.
GET

Follow Us

homephonewarning linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram